Refunds

To be eligible for a refund, you must have a credit account balance posted on your student account.
In order to provide more flexible options for receiving refunds, CSU is a partner with BankMobile to deliver financial aid and other school refunds to CSU students.

Summer 2026 Refund Information

• The initial Summer 2026 financial aid refund begins after Financial Aid is disbursed on June 9^th (Students must have a credit balance by June 5^th to be eligible for a refund.
• Refunds are processed on Friday, and the direct deposit will be processed to Bankmobile on Monday. Direct deposit to an outside bank will take 3-5 business days. 

All students are required to make a selection in BankMobile of how the refund will be deposited. Here's what you need to do:

1. Go to Cougar Connect.
2. Select the Student Account Center
3. On the Announcement Section, select the "Continue to BankMobile" button to make your refund preference selection. Note: you only have to set up your eRefund account once. If you have changes to your account then you will need to update the information again. 

Or 

1. 1. Go to Cougar Connect
   2. Click on CSU Xpress
   3. Click on Student Accounts
   4. Select BankMobile/Set up eRefund
   5. You will then following the steps to set up your refund selection in the BankMobile portal

Summer 2026 Refund

The refund date is when the refund is processed on your student account not when the funds will be direct deposited. Please allow up to 3 business days from the refund date for the refund to be direct deposited to the refund selection you have set up in BankMobile.

The bank refund dates are an estimate and depends on your banking institutions direct deposit schedule.

Important:

REFUND DATE is date funds will be available in the selected refund preference with BankMobile.

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