1. I am a student or alum, what kinds of transcript ordering options do I have? |
Students can order mailed transcripts, electronic transcripts, or ‘hold-for-pick-up’
transcripts (i.e. where you can pick them up from Chicago State University directly). Note: if you only attended CSU before 1997, we do not offer e-transcripts. However, you
can request the mail or hold-for-pickup options. |
2. How much do transcript orders cost? |
- Electronic transcripts: $10.00 per order
- USPS Mailed transcripts: $12.50 per recipient.
|
3. How soon will I receive my transcript after the order is submitted? |
- Electronic transcripts: generally arrives in your email inbox within ~20 minutes.
- Please note: the e-transcript link expires after 30 days.
- USPS Mailed transcripts: 7 – 10 business days.
|
4. I only need an unofficial transcript; how do I go about obtaining that? |
Current students can login to their CSU X-Press account by selecting “Academic Transcript” from the “Student Records” menu. Alumni
can email a copy of their photo ID (for identity verification) to registrar@csu.edu,
to request their CSU X-Press account be temporarily unlocked, so they can obtain their transcript. |
5. What is the difference between an official and unofficial transcript? |
This is an important distinction in higher education! Here are notes:
- Mailed transcripts in sealed/unopened envelopes are considered official. Once the
seal/envelope is opened, it is considered unofficial.
- All transcripts mailed or issued directly to a student are stamped: "ISSUED TO STUDENT."
These transcripts are considered official; however, some institutions/agencies may
not accept them as official. Please check with your institution/agency first.
Similarly, many institutions will not accept an electronic transcript that was emailed
to the student and forwarded from them.
|
6. Can I submit my transcript order over the phone or via fax? |
No. Students must submit their transcript request via the National Student Clearinghouse
here.
|
7. If I have an outstanding balance, can I still request a transcript? |
Yes, please submit your request here. |